RosterLoop Privacy Policy

Last updated: March 2026

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RosterLoop respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use the RosterLoop platform.

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1. Information We Collect
 

RosterLoop may collect the following information:

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• Name

• Email address

• User role

• Account login activity

• Scheduling data

• Device and usage information
   

We do not collect sensitive personal data such as social security numbers or financial information beyond payment processing.

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2. Payment Information

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Payments are processed securely through Stripe. RosterLoop does not store full credit card details on its servers. All payment processing is handled by Stripe in accordance with their security standards.

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3. How We Use Information

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We use collected data to:

• provide and maintain the service

• manage user accounts

• deliver notifications

• improve platform functionality

• respond to support requests

 

We do not sell customer data to third parties.

 

4. Data Sharing

 

RosterLoop may share limited data with trusted third-party service providers necessary to operate the platform, including:

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• payment processors

• hosting providers

• email notification services

 

These providers are required to maintain appropriate data protection practices.

 

5. Data Security

 

RosterLoop implements industry-standard security measures to protect data from unauthorized access, alteration, or disclosure.

 

6. User Rights

 

Account owners may access, export, or delete their data according to the Data Retention Policy.

 

7. Changes to Privacy Policy

 

This policy may be updated periodically. Continued use of the service after updates indicates acceptance of the revised policy.

 

8. Contact

 

For privacy-related questions, please contact:

info@rosterloop.com

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DATA RETENTION POLICY 

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Last updated: March 2026

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This policy explains how long RosterLoop retains customer data.

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Active Accounts

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RosterLoop retains scheduling data, user information, and system logs for active accounts as long as the subscription remains active.

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Cancelled Accounts

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When a customer cancels their subscription:

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• The account is placed in read-only mode

• Data remains available for export or reactivation

 

RosterLoop retains customer data for 60 days after account cancellation.

 

During this period, customers may:

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• reactivate their subscription

• export their data

 

After 60 days, all customer data is permanently deleted from the primary system.

 

Payment Failure

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If payment fails:

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• customers will receive email notifications

• the system will attempt to retry the payment

 

If payment is not resolved, the account may be restricted or cancelled.

 

Backups

 

Data may remain in encrypted backups for up to 30 additional days before being permanently removed.

 

Data Export

 

Customers may export their data in standard formats such as CSV or Excel during the retention period.

 

Permanent Deletion

 

After the retention period expires, RosterLoop permanently deletes all associated customer data.

 

Deleted data cannot be recovered.

 

Contact

 

For data requests or questions, contact: support@rosterloop.com